Skip to main content
TogetherWeGrow

TWG

Your Data, Your Rules

Because your data deserves better than being sold for a cup of coffee. Here's exactly how we handle your information — in plain English.

Together We Grow ("TWG", "we", "us", or "our") respects the privacy of individuals who visit our website, communicate with us, or use our services.

This Policy is intended to operate in accordance with applicable laws of India, including the Digital Personal Data Protection Act, 2023 (Act No. 22 of 2023) and the Digital Personal Data Protection Rules, 2025, to the extent applicable to TWG and subject to their respective commencement and applicability provisions.

01

Information We Collect

We may collect information such as your:

  • Name
  • Phone number
  • Email address
  • Business details
  • Project requirements
  • Billing details
  • Other information you choose to share with us

We may also collect basic technical information such as your IP address, browser, device and website usage data.

Basically, if you give it to us, we'll know you gave it to us. We're not secretly digging through your laptop.
02

Information You Provide

You may provide information when contacting TWG through our:

  • Website
  • Email
  • WhatsApp
  • Phone
  • Social media
  • Forms
  • Other communication channels

Please make sure the information you provide is accurate and that you have permission to provide someone else's information.

In short: please don't give us someone's number and say, "Don't worry, they know."
03

How We Use Your Information

We may use your information to:

  • Respond to enquiries.
  • Provide and manage our services.
  • Prepare quotations, proposals and invoices.
  • Communicate about projects and payments.
  • Provide customer support.
  • Improve our website and services.
  • Maintain business and legal records.
  • Meet applicable legal requirements.
Basically, we use your information to actually do the work you contacted us for.
04

Consent and Lawful Processing

Where required by law, TWG will obtain appropriate consent before processing personal information.

Where applicable, you may withdraw your consent. However, doing so may affect services that depend on that information.

We respect consent. No sneaky "you clicked it once, so we're keeping it forever" nonsense.
05

Cookies and Analytics

TWG may use cookies and analytics tools to operate, secure and improve our website and understand how visitors use it.

Third-party tools may have their own privacy policies and settings, which you should review where applicable.

And no, these aren't the cookies you eat.
06

Sharing of Information

TWG does not sell personal information as a general business practice.

We may share information with trusted service providers, hosting providers, payment processors, contractors, technology providers or other parties when reasonably required to operate our business or provide our services.

We may also disclose information when required by law or when necessary to protect our legal rights.

So no, your information isn't sitting in a secret folder called "Things We Can Sell Later."
07

Third-Party Services

Our website may contain links or integrations with third-party services such as:

  • Payment platforms
  • Communication tools
  • Advertising platforms
  • Analytics tools
  • Social media platforms
  • Other third-party services

These services have their own privacy policies and terms. TWG isn't responsible for the privacy practices of independent third parties.

Basically, once you leave our house, we can't control what the neighbour does.
08

Data Security

TWG uses reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, loss or disclosure.

We take security seriously. But here's the boring truth: no online system can be guaranteed to be 100% secure.

We can lock the doors. We just can't promise the internet has never heard of a crowbar.
09

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services.
  • Maintain business records.
  • Resolve disputes.
  • Meet legal requirements.
  • Protect TWG's legitimate interests.

When information is no longer required, it may be deleted or otherwise disposed of as appropriate.

In other words, we don't collect digital junk just because we can.
10

Your Privacy Rights

Subject to applicable law, you may have rights to request:

  • Access to your personal information.
  • Correction of your information.
  • Updates to your information.
  • Deletion of your information.
  • Withdrawal of consent, where applicable.

You may also raise a privacy-related grievance with TWG.

Because "I have a question about my data" is a perfectly reasonable question.
11

Children's Privacy

TWG does not knowingly collect children's personal information in circumstances prohibited by applicable law.

If such information is identified, TWG may take appropriate steps to remove it or otherwise address the situation.

We'd rather children be busy being children than reading privacy policies anyway.
12

Data Breaches

TWG maintains reasonable safeguards to reduce the risk of data breaches.

If a personal data breach occurs, TWG will take appropriate action and provide notifications where required by applicable law.

Hopefully, we never have to use this section. Seriously. We'd really prefer that.
13

Privacy Concerns and Grievances

Have a privacy question, request or complaint? Talk to us.

  • Together We Grow (TWG)
  • Website: teamtwg.in
  • Email: prem@teamtwg.in
  • WhatsApp: +91 6355 807 275

TWG will make reasonable efforts to review and address legitimate privacy concerns in accordance with applicable law.

No complicated maze. Just contact us.
14

Changes to This Policy

Things change. Our services may change. Our business may change. Technology changes every five minutes. Laws can change too.

Because of that, TWG may update this Privacy Policy when necessary. Any updated version will be published on this page with a revised Last Updated date.

So occasionally, give this page a look. Yes, we know. Nobody reads privacy policies. But you're here now.